FAQ

How can I track my order?

As soon as the shipping label for your order is created, you will receive an automated email with the tracking info.Your order is usually shipped on the next Monday or Tuesday after you've placed y...
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Which payment methods do you accept?

We accept the follinwg payment methods: Credit cards: Visa, MastercardDebet cards: maestro, Bancontact and Ideal bankingOther payment methods: Paypal, Apple Pay, Google Pay
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How long does shipping take?

Once your order has been shipped, these are the shipping delays for the different  countries are (in business days) Austria: 2-3 days Belgium: 1 day Bosnia: 5-6 days  Bulgaria: 4 days Croatia: 3 da...
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How much is shipping to my country?

We're happy to offer free shipping on orders over €150 within the Benelux and most of Europe! For orders under €150, shipping costs are calculated based on your location and the total value of your...
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How can I order your plants?

You can order our plants through the webshop. If you need a VAT invoice we can provide one after purchase. Please send us an email infoéplantlovers.eu with your order number and VAT details. If you...
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