FAQ – Page 2 – Plantlovers

How can I track my order?

February 24, 2023

As soon as the shipping label for your order is created, you will receive an automated email with the tracking info.Your order is usually shipped on the next Monday or Tuesday after you've placed y...

Which payment methods do you accept?

February 24, 2023

We accept the follinwg payment methods: Credit cards: Visa, MastercardDebet cards: maestro, Bancontact and Ideal bankingOther payment methods: Paypal, Apple Pay, Google Pay

How long does shipping take?

February 24, 2023

Once your order has been shipped, these are the shipping delays for the different countries are (in business days) Austria: 2-3 days Belgium: 1 day Bosnia: 5-6 days Bulgaria: 4 days Croatia: 3 da...

How much is shipping to my country?

February 24, 2023

We're happy to offer free shipping on orders over €150 within the Benelux and most of Europe! For orders under €150, shipping costs are calculated based on your location and the total value of your...

I just placed an order, when will it be shipped?

February 24, 2023

Most orders are shipped on the first Monday or Tuesday after your purchase. We do this to avoid the plants being stuck in a warehouse over the weekend. If temperatures are favourable, we ship Benel...

How can I order your plants?

February 24, 2023

You can order our plants through the webshop. If you need a VAT invoice we can provide one after purchase. Please send us an email infoéplantlovers.eu with your order number and VAT details. If you...